We’d be delighted to hear from you. Please get in touch with any questions, or to ask our advice on digital inclusion work, digital champion projects and service transformation. Let’s see how we can work together.

Please drop us a line via email, use our contact form, leave us a voicemail, connect on social media or write to us by post.

You can also sign up to our newsletter.

If you contact us, your personal data will be kept securely. We will never pass your details to third parties or send you unwanted email. Please see our data protection policy for further information.

Email addresses

  • For new business enquiries, partnerships, speaking engagements or media enquiries, contact Helen Dobson loading...
  • If you are interested in employment opportunities at Citizens Online, or if you have a request relating to data usage and privacy, contact Laura Simpson loading...

Contact Form


If you, or someone you know, need help with basic digital skills or support getting online, you can call our free helpline: 0808 196 5883. One of our team of trained digital champions will offer friendly, patient support over the phone.

Social Media

We’re active on social media. You can connect with us via

Connect with us on these networks and let’s continue the conversation.

Postal Address

We’re a distributed team – and mostly working from home during the Coronavirus pandemic – but our HQ is in sunny Stroud, in gorgeous Gloucestershire. It’s also our postal address:

Citizens Online
The Exchange
Brick Row